These Terms of Service (“Terms”) govern your access to and use of the QUVIF official website, all product services, transaction functions and after-sales support. By browsing the website, placing orders and using our services, you agree to be bound by these terms and all relevant shop policies. Please read the following terms carefully before using our platform.
1. Service Description
QUVIF is an independent brand focusing on household kitchen appliances. Our official website provides users with product display, online ordering, payment settlement, logistics delivery, after-sales warranty and one-stop household appliance service solutions. We reserve the right to adjust, update or optimize website functions, product categories and service modes at any time according to business operation needs.
2. User Account & Registration Rules
Users can browse product information freely. For ordering and after-sales services, users need to provide true, accurate and complete personal information. You are solely responsible for maintaining the confidentiality of your order information, contact information and personal account rights. Any order operation submitted under your information will be deemed as your authorized operation.
Users are prohibited from registering false accounts, maliciously placing orders, brushing transactions, interfering with platform operations or using the website for any illegal and improper purposes.
3. Order & Purchase Rules
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All product prices displayed on the official website are subject to the real-time settlement price at checkout. Prices, promotional activities and discount rules are subject to real-time adjustment without prior notice.
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Users shall ensure that the submitted shipping information, contact information and order details are accurate and valid. We are not responsible for order delivery failure caused by incorrect user information.
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We reserve the right to cancel orders abnormally generated due to system errors, wrong pricing, malicious orders or illegal operations to protect legitimate platform and user interests.
4. Payment & Transaction Rules
All orders must be completed through official authorized payment channels. Users promise not to use illegal payment methods or fraudulent transaction behaviors. Once abnormal transactions are found, we have the right to freeze the order, suspend delivery and report to the relevant regulatory authorities if necessary.
After the payment is successfully completed, the order cannot be modified arbitrarily. If you need to cancel or change the order, please follow the Order Cancellation Rules and Return & Refund Policy.
5. Intellectual Property Rights
All website content including but not limited to brand logos, text descriptions, pictures, videos, design works, product copy and program codes are the exclusive intellectual property of QUVIF. Without official written authorization, no individual or institution may copy, reproduce, modify, disseminate, commercially use or steal any platform content in any form.
Any unauthorized infringement of our intellectual property rights will be held legally responsible.
6. User Behavior Specifications
When using our website and services, users shall not engage in the following behaviors:
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Violating local laws, regulations and public order and good customs;
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Maliciously attacking, interfering or invading the website system and server security;
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Publishing false, abusive, defamatory, illegal and harmful information through platform channels;
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Maliciously returning goods, falsely complaining or abusing after-sales rights to disrupt normal service order;
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Other behaviors that damage the legitimate rights and interests of QUVIF and other users.
7. After-Sales Service Rules
All after-sales services including return, refund, replacement and warranty are implemented in accordance with the official Return & Refund Policy and Warranty Information. We provide standardized after-sales support for eligible products, but do not include failures and damages caused by user misuse, man-made damage and unauthorized modification.
8. Third-Party Services
The website may involve third-party logistics, payment and technical service channels. We only provide docking services and do not assume the legal responsibilities arising from third-party service errors, system failures and service exceptions.
9. Service Suspension & Termination
We reserve the right to suspend or terminate service access for users who violate platform rules, conduct malicious transactions or illegal operations, and reserve the right to pursue corresponding legal liabilities.
10. Terms Update & Interpretation
QUVIF reserves the final interpretation right of these Service Terms. We can update the terms according to business development and policy requirements. The updated terms will take effect immediately after being displayed on the official website. Continued use of website services means recognition and acceptance of the latest terms.
11. Contact Us
If you have any questions about these Service Terms, please contact our official email: support@quvif.com
